Do you love helping older people, assisting the specially-abled, and attending to the neurodivergent? This passion for helping others can be transformed into a meaningful, successful career. The National Disability Insurance Scheme (NDIS) has created a fulfilling sector in Australia.
As of March 2025, over 717,000 people in Australia are benefitting from the NDIS, with more than 500,000 people receiving support for the first time. That’s a huge demand for quality services and a clear opportunity for new providers. If you’re ready to take the next step, here’s a complete practical guide on starting an NDIS business.
Why Become an NDIS Provider?
The NDIS industry is booming, with more than $22 million in funding allocated to support Australians living with disabilities. This means a stable and growing client base for NDIS service providers. But it’s not just about the number. Many providers say the greatest reward is seeing the impact they have on people’s lives. It is about helping participants gain independence, build skills, develop confidence in themselves, and connect with their communities.
What Does an NDIS Provider Do?
NDIS providers deliver a wide range of supports, including:
- Personal care
- Daily living assistance
- Allied health services like physiotherapy
- Community access and transport
- Supported employment and skills training
- Specialist accommodation and disability housing
- Assistive technology and equipment supply
You can focus on one area of support or offer a mix of services as an NDIS provider.
How to Start an NDIS Business: Step-by-Step
Starting an NDIS business involves more than just good intentions. Here is a roadmap to help you:
1. Research the Market:
- Identify the service gaps in your community.
- Talk to local NDIS participants, support coordinators, and existing providers.
- Check the NDIS Support Catalogue to see which services are funded and in demand.
2. Choose your Business Structure
- Sole trader: Simple setup with full personal liability.
- Partnership: Shared responsibility and profits.
- Company: Separate legal entity, there’s more paperwork, but greater protection as well.
3. Register your Business and Secure an ABN
- Register your business name with ASIC (if you’re not using your own name).
- Apply for an Australian Business Number (ABN). This is essential for invoicing and tax purposes.
4. Select your NDIS Registration Groups
- Decide which services you’ll offer.
- Each service falls under a specific registration group, which determines the standards you’ll need to meet.
5. Complete the NDIS Provider Application
- Fill out the online application form with your details, business structure, and chosen registration groups.
- Provide information about your outlets and key employees.
Consider getting in touch with NDIS provider registration consulting services. They help you streamline the processes and escape the hassle of rejection due to non-compliance.
6. Undergo the Audit Process
- Low-risk services require a desktop verification audit.
- High-risk services need a more comprehensive certification audit.
- Choose an approved quality auditor for your NDIS business.
7. Meet Compliance and Quality Standards
- All providers must follow strict NDIS Practice Standards and Code of Conduct.
- This ensures safety, quality, transparency, and accountability for participants and providers.
8. Get Ready to Deliver Quality Services
- Once approved, you can start delivering services to NDIS participants.
- Registered providers can access the NDIS Provider Finder tool and other online business systems for bookings and payments.
The possibilities for an NDIS business are broad; what matters is matching your skills to community needs.
Final Thoughts
Starting an NDIS business gives you a chance to make a real impact. There is a strong demand for good-quality services. The work is both fruitful and meaningful. If you’re passionate about supporting others, now’s the time to take the leap.
