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Why Cloud-Based VoIP Is Essential for Your Business

Cloud communications are the future for businesses. While some companies still prefer their legacy phone systems, these systems just can’t keep up with the demands of today’s businesses. Cloud-based communications like VoIP is the best solution to take your business to the next level. Why is cloud communication so important for your business? By reading on, you can see the benefits of using cloud-based VoIP for your communication needs.

Access Across the Globe

Do you have offices in different areas across the country or even the globe? Cloud-based VoIP systems  are the perfect communications solution. You can have employees that work from home or get work done while they are on vacation. You can have employees in different time zones to always make sure that your customers can always have a person to talk to when they need it. You can have people work from home during bad weather, rather than lose money shutting down.

Scales with Your Business

With cloud communications like VoIP, you get scalability that you just don’t get with traditional business phone systems. You would have to get more lines installed and pay more as you need them, then you need to pay for these extra services even if you don’t need them. With cloud communications, you can contact Telecom2 to scale up or down as needed, only paying for the call volume that you need. It scales easily to meet what your needs are during the busy season or when it’s slow.

Reliable Services You Can Count On

If your phone system is down, then your business is down. Downtime means that your business is losing money. Cloud-based systems are more reliable because they work off of a network of data centres, which offers redundancy. What this means is that if something goes down, there are backups that make sure that your system is still running. If your internet is down, you can still get calls forwarded to mobile devices so that you can still run your business.

Cost-Effective Option

Businesses are always looking at the bottom line, trying to reduce their expenses to earn a bigger profit. VoIP is the most cost-effective choice for your business’ phone systems. With traditional phone systems, you have to pay for every line that you need as well as additional fees for making long-distance or international calls. You get an inexpensive solution to make calls across the globe.

Conference Calling Made Easy

Conference calls have never been easier since VoIP. You can easily use images and other visuals with VoIP technology during your presentations. You can have conference calls with employees or customers across the globe. You don’t have to pay extra for this service as it comes with your VoIP services. You can have meetings with your employees, whether they are onsite or remote, as if everyone is together. VoIP is the best solution for conference calling. This ability can make it easier for your employees to collaborate with each other, whether they are on site or not.

Better Manage Remote Employees

VoIP gives you an excellent solution for better managing your remote employees or employees who work on the road. If you have an outside salesperson that travels between customers, you can have an easier time contacting them with VoIP solutions on their mobile phone. You can contact your remote employee whenever you need an update with them as well as making it easier for them to keep in touch with you about how their projects are going.

Boosts Efficiency

Productivity and efficiency are crucial to your business’ bottom line. Telecom2  services can help boost your productivity and efficiency thanks to integration options such as email, voice and video conferencing devices, instant messaging, and CRM platforms. The contact information and other customer information can be found in a single location, making it a lot easier for your employees to work. Improve the efficiency and productivity of your business by investing in VoIP.


At Telecom2, you get the cloud-based communication systems that your business can count on. Your business needs phone services that you can count on. If the phone service goes down, your business suffers. But, you have continuity plans thanks to your cloud-based communication systems. There are plenty of benefits when it comes to cloud communications that make it an essential tool for your business. VoIP is a cost-effective and reliable solution that gives you the flexibility that your business needs to succeed.

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