The increasing demand for restaurant owners to adopt FMCG B2B platforms is driven by the potential to enhance customer value and streamline operations. As businesses of all sizes invest in digitizing processes, the fragmented routes to market are being transformed globally. With a well-planned blueprint, a robust ecosystem model, and a tailored value proposition, FMCG B2B platforms can yield significant benefits for restaurant owners.
Navigating Fragmented Retail:
In fragmented retail industries such as restaurants, bars, and independent grocers, e-commerce and technology have revolutionized B2C business models and customer engagement, primarily through online ordering and delivery. The impact of digitally-enabled business models is likely to extend to the B2B sphere, which spans from consumer goods manufacturers to wholesalers, distributors, and retailers.
This segment, which has remained largely unchanged for decades, is now on the brink of a major transformation. With a global market value of $2.8 trillion, fragmented retail is poised for disruption by eB2B players as applications and portals replace traditional in-person sales models for smaller restaurants and retailers.
Developing Compelling Solutions:
To make significant inroads, eB2B platforms must offer compelling solutions and financially viable models tailored to the specific needs of fragmented-trade retailers. By thoughtfully addressing pain points and extracting margins from efficiencies generated across the value chain, these platforms can provide essential support to restaurant owners. Key contributors to profitability include cost-effective last-mile delivery systems, technology-enhanced store performance, improved retailer-supplier relationships, and better data collection techniques from suppliers.
Understanding the current market structure and adjusting the speed and scale of change will enable companies to create disruptive eB2B solutions that drive growth and success.
As the fragmented retail landscape evolves, restaurant owners must adapt to the challenges and opportunities presented by alternative sourcing options and enhanced value propositions. The growth of modern trade, with its minimarts and convenience stores offering fresh stock, better retail environments, and a wider range of products, has intensified competition. To remain competitive and thrive in this dynamic environment, restaurant owners must recognize and harness the value of FMCG B2B platforms, utilizing their capabilities to improve operations, streamline processes, and ultimately increase profitability.